General rental conditions

Villa Violeta

Estoi, CM1314, Portugal

37.086395, -7.870091

Version: September 2021

Application

• These general rental conditions apply to reservations and agreements regarding the holiday villa “Villa Violeta” located near Estoi, CM1314, Portugal.

• In these general rental conditions, the term “tenant” is understood to mean: the person who concludes a rental agreement with us with regard to the rental of the holiday home.

• These general terms and conditions apply regardless of your (prior) reference to any own terms and conditions or to other general terms and conditions. We disclaim all terms and conditions to which you refer or which are used by you.

• Agreements deviating from these general terms and conditions are only valid if agreed in writing.

• You rent a holiday villa which can only be rented out for a few months a year. Part of the villa is for private use only, as are some locked cupboards and the bottom drawer of the freezer. This private part of the villa will not be used during your stay. Changes will be made regularly to the garden and the plot. During the rental periods we will ensure that the guests are inconvenienced as little as possible, but if this is the case, please report it immediately.

Article 1 – Reservations

1. We only accept reservations from people who are 18 years of age or older. Reservations by persons under that age are not valid. We reserve the right to refuse a reservation at any time – without stating reasons.

2. After you have made a reservation, you will receive a confirmation of payment after receipt.

3. When paying the deposit we assume that you have agreed to the general rental conditions as can be found on our site www.rentalgarvehouse.com . We request that you check these documents for accuracy and notify us immediately of any inaccuracies. If you have not received a confirmation of receipt from us within 10 days after making the reservation, we request that you contact us immediately, if you fail to give this notification, you can no longer appeal to the reservation, it has expired.

4. An agreement is concluded between you and us when we have confirmed the reservation to you. The agreement concerns the rental of the holiday home for recreational use, which by its nature is of short duration.

Article 2 – Payment

1. The following conditions apply to payment:

1. Payments must be made by bank transfer;

2. You must pay 30% of the rent (including cleaning costs) of the invoice amount. The remaining 70% invoice amount and the deposit must be paid 6 weeks before the arrival date.

3. If your reservation is within 6 weeks before the arrival date, you must pay 100% of the invoice amount, the cleaning costs and the deposit in one go upon receipt of the invoice.

2. Payments must be made by bank transfer to the bank details specified by us, which you will receive via email. With a (part) payment of or the entire rent you confirm that you have read and agree to the general rental conditions. The lease ends by operation of law after the expiry of the agreed period. In the event of late payment, as described under 1. of this article, you will be in default immediately after expiry of the payment term. In that case, we reserve the right to cancel your reservation and to dissolve the agreement, without refund of payments already made.

Article 3 – Deposit

1. A deposit of €250.00 will be charged to the tenant, which serves to guarantee damage and/or costs in the broadest sense of the word that we can withhold in the event of non-compliance with the tenant’s obligations as a good tenant and those who accompany the tenant.

2. As already described in Article 2 under II and III, the deposit must be paid together with the (first) payment of the invoice.

3. After settlement of any claims (eg. damage to inventory/holiday home and/or other costs), the deposit or any remainder thereof will be refunded within 14 days of departure to an account to be specified by the tenant and after this has been passed on to the landlord . Any (further) claim for compensation will not be canceled by us by this refund.

4. If in the event of (possible) damage it appears that the deposit is not sufficient to compensate the full damage, we reserve the right to hold you liable for the (remaining) damage. 

Article 4 – Changes

1. If the tenant wishes to make changes to the booking after the booking/agreement has been concluded, we are not obliged to comply with this. It is at our sole discretion whether and to what extent changes are accepted. In principle, changes within 6 weeks before arrival cannot be allowed.

2. If, after the booking/stay period has been concluded, the tenant changes to a different or non-consecutive/contiguous stay period, the cancellation provisions as stated in Article 5 apply. reserved (and confirmed by the landlord) stay period.

Article 5 – Cancellation

Cancellation by the tenant must always be made in writing (by post or e-mail). The following conditions apply for this:

• Part payments will not be returned in the event of cancellation.

• In case of cancellation up to 42 days before the day of arrival, 30% of the rent is due.

• In case of cancellation up to 28 days before the day of arrival, 50% of the rent is due.

• In case of cancellation from 14 days up to the day of arrival, 100% of the rent is due.

• If you have not arrived within 24 hours of the agreed date without further notice, this is considered a cancellation and 100% of the rent is due

• In the event of cancellation on our part, any monies already paid will be refunded.

Article 6 – Receipt of key.

1. The key will be handed over to you by the helpdesk or by a code from the key box next to the gate. Information about this can be found in the information letter you receive. The tenant is never entitled to duplicate the key for whatever reason. If the tenant does so, the tenant will owe a fine of € 500, – without prejudice to the actual costs. The key to the holiday home is made available to the tenant by us on loan. The key remains our property. In the event of loss, theft or any other manner of loss of the key, the tenant owes an amount of € 100.

2. All costs that arise because you do not deliver the house on time, will be recovered from you. Goods found after your departure will be kept for a reasonable period of time for you, but we will not take any responsibility for this. Sending is only possible at your expense.

Article 7 – Stay in the holiday home

The following stay periods and times apply to reservations/the stay, namely:

1. Arrival from 4 pm, unless otherwise agreed.

2. Departure until 10:00, unless otherwise agreed.

3. The tenant and other users must behave as a good tenant during their stay in and around the house.

4. The holiday home is non-smoking. Smoking is allowed outside on the terrace.

5. No naked flames may be used outdoors.

6. Pets are not allowed without permission.

7. Barbecuing with the available barbecue is allowed (it must be left clean before departure from the villa). The use of water and electricity (up to 200 KhW per week) is included, but we kindly ask you to use this sparingly.

8. Stay of more people in a holiday home than agreed (when booking) or the maximum of six people applicable to the home is expressly not allowed without our permission, unless otherwise agreed in writing. Parties are also prohibited (nature and quiet area). This can lead to the premature termination of the lease on our part, without refund of the rent.

9. Moving cupboards and beds, as well as sound or television equipment or taking any part of the (indoor) inventory outside is expressly prohibited, with the exception of the crockery/glasses and cutlery for your meal outside.

10. We try to keep the pool clear with as few chemicals as possible. This for you and our health. The pool will be cleaned and the water checked at least twice a week. We therefore ask the tenants to shower before swimming. Oils and sunscreen are simply disastrous for the swimming pool water. When you see the water changing color, please let us know as soon as possible. If the water is cloudy when you leave and this has not been reported to the helpdesk, we are forced to withhold an amount of Euro 75 from the deposit.

11. When cleaning the pool water when it has become cloudy, the tenants may not be able to use the pool for some time. We cannot be held liable for this.

Article 8 – Force majeure

1. Force majeure on our part exists if the execution of the agreement is wholly or partially, temporarily or otherwise, prevented by circumstances beyond our control, including danger of war, strikes, blockades, fire, floods and other disturbances or events.

Article 9 – Liability/complaints/damage

1. The tenant and other users are fully and jointly and severally liable during the relevant rental period for all damage caused to the house, the inventory and all items belonging to the rented object, unless the tenant and other users can demonstrate that the damage cannot be attributed to them. We therefore recommend that you inspect the inventory thoroughly on arrival at the holiday home for defects and if you notice damage or defects, please report this to us immediately.

2. We accept no liability for theft, loss or damage of or to objects or persons, of whatever nature, during or as a result of the stay in the holiday home.

3. We accept no liability for construction activities on (main) roads, etc. in the vicinity of the house. We accept no liability in the event of the breakdown or incapacitation of technical equipment, utilities, the non-functioning or partial non-functioning of the internet and/or the TV.

4. The costs of normal maintenance and repair of defects are for our account. If defects occur, the tenant must inform us immediately and follow our instructions as much as possible.

5. If you have a complaint, please let us know as soon as possible so that we can find a solution. We also hope to hear from you if you see tips or points for improvement.

Article 10 – Departure and final cleaning

In case of incorrect use or incorrect leaving of the holiday home, additional (cleaning) costs can be passed on to the tenant;

After the end of the stay, the tenant must on departure:

• Leave the house (broom) clean and tidy

• Have everything washed clean, dried and placed back in the cupboard;

• Report any breakages and/or damage to the helpdesk or via email info@rentalgarvehouse.com

Article 11 – Applicable law

All our terms and conditions from the rental agreement/house rules, as well as any disputes arising therefrom, are exclusively governed by Dutch law.